Battling the threats of harmful Malware


Malware defined. A shortened term for Malicious Software. Computer viruses, Trojan horses and spyware are just a few which are classified under Malware. These harmful programs enter your systems, steals, disrupts or corrupts your valuable information. Some even known as ransomware, hold critical information encrypted and only release them when a payment is made as

What does a Help Desk in a business do?


Issues brought forward by a customer are solved through the Help Desk, where the customers’ problems are directed to the relative department of the business. According to the nature of the problem, the ticket management system sorts customer issues.   Here are some answers to the questions regarding Help Desks.   To what purpose do